Question 1

1. What materials do you use for your 3D printed toys and collectibles?

Accepted Answer

We use high-quality ABS plastic for all our products, the same material used for LEGO bricks. It's non-toxic, durable, and built to last. We also use high quality PLA for some products which can allow for a finer more glossy look to some of our items.

Question 2

Are your toys kid-friendly?

Accepted Answer

Yes, our toys and collectibles are made from non-toxic ABS plastic, ensuring they're safe for kids. Just a heads-up: some items have small parts and might not be ideal for children under 3. Always keep an eye on the little adventurers during playtime!

Question 3

Can I choose different sizes for your products?

Accepted Answer

Absolutely! Many of our products come in a variety of sizes to suit your needs. Just check the product page for available dimensions or give us a shout if you have something specific in mind. We're all about helping you find the perfect fit!

Question 4

4. How durable are your 3D printed toys and collectibles?

Accepted Answer

Our products are highly durable, designed for hours of play and long-term use. The ABS plastic ensures they can withstand regular handling without breaking or wearing down easily.

Question 5

5. Are the toys and collectibles articulated?

Accepted Answer

Yes, many of our toys are articulated, featuring moveable parts for dynamic posing and interactive play. Each product description will highlight if the item is articulated.

Question 6

Can I request a custom design?

Accepted Answer

We do currently offer a limited custom design service (soon to expand), we do also have plenty of options to choose from, including different colors and sizes for some products. Be sure to check the product details for all the fun possibilities!

Question 7

7. How long does it take to produce and ship my order?

Accepted Answer

Production times vary depending on the size and complexity of the order. Typically, it takes 1 business days to produce your item. Shipping times will vary based on location.

Question 8

How do I take care of my 3D printed items?

Accepted Answer

To keep your 3D printed treasures looking their best, avoid extreme heat or direct sunlight for long periods. If they get a bit dusty, just give them a gentle wipe with a damp cloth. Skip the harsh chemicals or abrasive cleaners—your collectibles deserve the gentle touch!

Question 9

9. What payment methods do you accept?

Accepted Answer

We accept all major credit cards, PayPal, and will be adding other common payment gateways in the future. Check our checkout page for the most up-to-date options.

Question 10

What’s your policy on returns and refunds?

Accepted Answer

We’ve got you covered with our return and refund policy! If your item arrives defective or damaged, just reach out to us within 14 days, and we’ll sort it out. Keep in mind, some items might not be eligible for returns unless they’re damaged. We’re here to make things right for you!

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FAQ

Frequently asked questions